www.raagaprofessional.com is a web service (hereinafter referred to as the “Website”) provided by Raaga Professional.

We, Raaga Professional, value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms and Conditions.

1. Scope of this Privacy Policy

This privacy policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third party websites, services and applications that you elect to access through our offerings or to individuals that we do not manage or employ. We take effort in selecting and facilitating access to service providers with high privacy and security standards. However, we cannot take responsibility for third party service providers. We urge you to carefully review the privacy policies of any third party services you may access.

1.  Collection of Personally Identifiable Information and Other Information

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so, we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". Cookies can also help us provide information that is targeted to your interests. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties. If you choose to buy on the Website, we collect information about your buying behaviour.

If you transact with us, we may collect some additional information, such as a billing address, a credit/debit card number and a credit/debit card expiration date and/or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

1. Use of Demographic/Profile Data/Your Information

We may use your personal information to provide the services you request. We may use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money measure, consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

With your consent, we will have access to your SMS, contacts in your directory, call history, location and device information and we may request you to provide your PAN details to check your eligibility for certain products/services including but not limited to providing credit being offered by us, our affiliates or our lending partners. We may share this data with our affiliates or our lending partners for the same purposes as mentioned above. In the event that consent to such use of data is withdrawn in the future, we will stop collection of such data but continue to store the data (save for Aadhaar data), and use it for internal purposes to further improve our services.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website. We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in, and to display content according to your preferences.

1.   Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. Raagaprofessional.com is not responsible for the privacy practices or the content of those linked websites.

1. Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

1. Your Consent

By using the Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Grievance

If you should have any grievance in relation to the above or otherwise, you can reach us at: Consumerfeedback@cavinkare.com

Concerning Facebook

On our pages, you will find a button linking to our Facebook and Instagram pages. Please note that, with the use of this button, data about the visit to our pages can be linked to your Facebook and Instagram profiles.

If you do not wish to transmit data to Facebook or Instagram, please ensure that you are logged out of Facebook and Instagram while entering our pages.

Please also be sure to note the data protection notices of Facebook and Instagram if you wish to use the corresponding button on our pages. The information about data protection on Facebook and Instagram can be found at: _____________________